Flex Fit Hat

• Keep your clips clean & occasionally oiled, like you would any other metal that you want to keep in good shape.
• The biothane material is meant to contour to your waist to minimize hot spots. Can be warmed and flattened if the contour begins to offend you.

1. "Which size should I order"

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The belt sizes are 11.5" and 14.5" and the clips are spaced at 9.5" and 12.5" apart. If you are carrying a spare magazine or something on the heavier end of the scale (1911, 2011, or other tricked-out full-size options) then I typically recommend the larger size. The most comfortable size for most people is when the space between the clips makes up close to 30% of their waistband. For someone with a 32" waistband, the math would be:

9.5 / 32 = 29.7

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2. "I didn't get a confirmation email"

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The confirmation emails are automatic. Usually, when you don't see an email it's because you had a typo in your email, you used an email address that you didn't mean to because it's associated with Apple Pay or Paypal, or it went to spam. Searching for "leisure carry" in your inbox or spam folder usually narrows down the issue but in the event of a typo, we can send the email manually. Just reach out via the support chat with your name or order number and we can find it.

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3. "What's the best way to set up the COB?"

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Start by tying your drawstring snugly. Then put your COB inside your waistband. Then insert your holster with the clip going over the belt & waistband. Usually, people have an issue because they clipped their COB in before tying their waistband. When you do that, you pinch the drawstring which prevents you from tightening across your whole waist.

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4. "My package has been shipped but is taking a long time to arrive"

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For the most part, USPS has been good at getting the packages delivered on time. The average delivery time is 3 days from when the product is marked 'shipped'. If it's taking longer than that, check the tracking to see if it's stopped progressing toward you for more than 3 days. 90% of the time, if a package stops progressing for 3+ days, it's lost or is returning to sender. We are happy to ship a replacement if something is lost or on its way back to us for whatever reason. USPS customer support is essentially useless, they never know more than what the tracking says. So to save you time/headache I suggest not even bothering with them and reaching out to us via the support chat.

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Orders ship within a few days of when the order is received. Orders ship USPS Ground Advantage and arrive 2-4 days from when you get the tracking email.

*If your buying the collaborative version with Black Canyon Systems. That product will be available Dec 23 through Jan 5. Orders will begin shipping Jan 10th.*